Archiving, deactivating or deleting your account

You no longer want to trade with AYA Markets and want to deactivate your accounts?

In your AYA Markets client area under my.ayamarkets.com you have got the option to archive all of your demo and live accounts from your AYA Markets dashboard. Archiving an account does not delete it, but deactivates it and hides it from the public interface. In addition, archived accounts can no longer be traded.

If you would like your entire client access (not only your trading accounts) to be deactivated, please send us an e-mail to support@ayamarkets.com (stating the e-mail address of the client access to be deactivated) or open a support ticket via our helpdesk. After complete deactivation of your client access, you will no longer be able to log in with your known login credentials. A complete and irrevocable deletion of your accounts is unfortunately not possible.

We will take care of your request immediately and keep you updated.

AYA Markets (Comoros) Ltd, Bonovo Road – Fomboni, Island of Mohéli – Comoros Union, is incorporated under registered number HY00423002 and licensed by the Mwali International Services Authority, Island of Mohéli as an International Brokerage and Clearing House under License number T2023263.

Risk Note: Trading financial instruments carries a high level of risk and may not be suitable for all investors. CFDs and Forex are complex instruments and come with a high risk of losing money rapidly due to leverage (trading on margin). Before deciding to trade any financial instrument or making any other decision with financial impact you should carefully consider your investment objectives, level of experience and risk appetite. Only invest with money you can afford to lose. If necessary you should seek independent advice.

AYA Markets complies with local legal restrictions and does not provide services to USA, Japan and other countries where this is not permitted for legal reasons.

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